Hauler Hero vs Basestation
Hauler Hero leads the pack in waste management solutions with its specialized interface and seamless integration. Unlike The Basestation, Hauler Hero offers unmatched support, non-recurring workflows, GPS auto-complete, and flexible, comprehensive reporting with a customer portal. Prorated Billing is a key feature missing in Basestation that is available in Hauler Hero. Elevate your waste management game with Hauler Hero's intuitive features and superior support.
Overview
Experience unparalleled support and enhanced customer engagement with Hauler Hero. Unlike competitors, Hauler Hero has dedicated support and a sophisticated customer portal. Streamline operations, resolve issues swiftly, and empower your team with Hauler Hero's robust support system and intuitive customer portal.
Hauler Hero
Hauler Hero is a cloud-based software solution that helps waste haulers improve their operations, increase efficiency, and reduce costs. It leads the market on User Experience, Support and Operations.
Basestation
Software for waste haulers to save time, stay organized, and reduce administrative headaches.
Get a solution tailored to your business
| Features | Hauler Hero | Basestation |
| Cloud Based | ✔️ | ✔️ |
| High Quality UX | ✔️ | ✔️ |
| Great Support | ✔️ | ❌ |
| Non Recurring Workflows | ✔️ | ❌ |
| Recurring Workflows | ✔️ | ✔️ |
| GPS Auto Complete | ✔️ | ❌ |
| Flexible, Comprehensive Reporting | ✔️ | ❌ |
| Open APIs | ❌ | ❌ |
| Customer Notifications | ❌ | ✔️ |
| Route Optimization | ❌ | ❌ |
|
Support Customer Service Requests
|
❌ | ❌ |
| Camera Integration | 2024 | ❌ |
| Scale Software | 2024 | ❌ |
| Customer Portal | ✔️ | ❌ |
What are customers saying?
“Instead of having three or four operating systems that not everybody was trained on...now they have one system.”
“Haulers finally have access to a product that is intuitive and won’t require paging through voluminous user manuals to learn”
“Everything is all in one location...The way I was doing it before was so time consuming. This is like, whoa, I have more time. So now I can do what?”
“Our workflow was a jigsaw of different applications for invoicing, scheduling, and routing. Now everything is streamlined in one solution.”
Frequently Asked Questions
Here are some quick answers about getting Hauler Hero set up at your waste and recycling business.
Is hauler Hero right for my business?
Every business is unique and all waste is local. We’d love to learn how you operate, provide a tailored demonstration, and enable you to choose the right platform that can help you reach the next level of efficiency and growth.
What is the implementation process?
An implementation manager will work with you on data migration, account configuration, and employee training. In select circumstances, our implementation manager will come on-site during the account configuration process and/or just before and after you go live.
Can you migrate the data?
Hauler Hero will work with you to obtain a copy of your data in a readable format, and our data engineers will then work to map your data into the appropriate fields in your Hauler Hero account.
Do you integrate with other systems you are using?
We do. The Hauler Hero platform leverages APIs to communicate across modules and between secure databases. These APIs can be exposed to integrate with any system that can pass data through a web-based interface.