Waste Management CRM and billing
Designed for waste management professionals, Hauler Hero streamlines operations, reducing manual effort and eliminating late nights at the office. Discover how you can save time and improve efficiency, elevate your waste management customer service now!
Get StartedFind customers quickly
Quickly search and filter customer data to find exactly what you need, fast.
Vacation & suspension holds
Vacation and suspension holds are handled with ease.
Automate your billing
Save time by bulk generating customer invoices and sorting your edge cases for swift edits and approvals.
Create and route new customers in seconds
Spending hours and hundreds of clicks creating a single customer in your current software? Not anymore. Hauler hero’s intuitive CRM enables you to effortlessly create new customers in seconds and assigned the service on a map, making sure they're serviced, routed, and prioritized correctly.
Manage details and monitor activity in one place
See your customers’ services and recent history, log a call, add a service, see their sales rep, check recent notes and photos, or adjust a container location.
HEAR FROM OUR CUSTOMERS
“Everything is all in one location...The way I was doing it before was so time consuming. This is like, whoa, I have more time. So now I can do what?"
Nicole Tracey
Administrator, Lake Area Waste
Built to impact your entire business
Customer manager
Accurately price services, elevate your customer experience, and do it all with fewer clicks and late nights at the office.
Learn MoreCustomer portal
Give customers the control and transparency they expect with online access to payments, service history, and more.
Learn MoreBusiness reporting
Track pulls pers day, yards per hour, and other key metrics to inform data-driven decisions that grow your business.
Learn MoreFollow ups
Capture and auto-generate requests, complaints, exceptions, and other details in one place for triage and teamwork.
Learn MoreMobile app
Receive exception notifications, keep drivers in sync with route changes, and capture critical data at every stop.
Learn MoreBilling
Streamline your invoicing with powerful billing tools that automate the process and get your business paid faster.
Learn MoreFrequently Asked Questions
Here are some quick answers about getting Hauler Hero set up at your waste and recycling business.
Every business is unique and all waste is local. We’d love to learn how you operate, provide a tailored demonstration, and enable you to choose the right platform that can help you reach the next level of efficiency and growth.
An implementation manager will work with you on data migration, account configuration, and employee training. In select circumstances, our implementation manager will come on-site during the account configuration process and/or just before and after you go live.
Hauler Hero will work with you to obtain a copy of your data in a readable format, and our data engineers will then work to map your data into the appropriate fields in your Hauler Hero account.
We do. The Hauler Hero platform leverages APIs to communicate across modules and between secure databases. These APIs can be exposed to integrate with any system that can pass data through a web-based interface.