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Dirty work, polished service

Hauler Hero’s CRM and billing helps you accurately price services, provide a better customer experience, and do it all with fewer clicks and late nights at the office.

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Find customers quickly

Search any customer data in your CRM and quickly filter results to find what you’re looking for fast.

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Schedule price increases

Set and forget your price increases and automatically notify your customers when they happen.

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Automate your billing

Save time by bulk generating customer invoices and sorting your edge cases for swift edits and approvals.

Know customers better with a click

See your customers' services and recent history. Log a call, add a service, see their sales rep, check recent notes and photos, or adjust a container location.

Set up and modify agreements

Customer specific pricing is easy to set up and configure and even when you change your global pricing, custom pricing schedules stay as-is for zero billing errors.


“I don’t have to spend hours entering redundant work orders. Repeating services are there the whole month, every month.”

Casey Lowther

Operations Coordinator, Mountain State Waste

Built to impact your entire business

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Customer manager

Accurately price services, elevate your customer experience, and do it all with fewer clicks and late nights at the office.

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Customer portal

Give customers the control and transparency they expect with online access to payments, service history, and more.

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Business reporting
Business reporting

Track pulls pers day, yards per hour, and other key metrics to inform data-driven decisions that grow your business.

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Follow Ups
Follow ups

Capture and auto-generate requests, complaints, exceptions, and other details in one place for triage and teamwork.

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Mobile app
Mobile app

Receive exception notifications, keep drivers in sync with route changes, and capture critical data at every stop.

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Streamline your invoicing with powerful billing tools that automate the process and get your business paid faster.

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Frequently Asked Questions

Here are some quick answers about getting Hauler Hero set up at your waste and recycling business.

Every business is unique and all waste is local. We’d love to learn how you operate, provide a tailored demonstration, and enable you to choose the right platform that can help you reach the next level of efficiency and growth.

An implementation manager will work with you on data migration, account configuration, and employee training. In select circumstances, our implementation manager will come on-site during the account configuration process and/or just before and after you go live.

Hauler Hero will work with you to obtain a copy of your data in a readable format, and our data engineers will then work to map your data into the appropriate fields in your Hauler Hero account.

We do. The Hauler Hero platform leverages APIs to communicate across modules and between secure databases. These APIs can be exposed to integrate with any system that can pass data through a web-based interface.


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