Waste Management CRM and billing

Designed for waste management professionals, Hauler Hero streamlines operations, reducing manual effort and eliminating late nights at the office. Discover how you can save time and improve efficiency, elevate your waste management customer service now!

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Find customers quickly

Quickly search and filter customer data to find exactly what you need, fast.

 
 
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Vacation & suspension holds

Vacation and suspension holds are handled with ease.

 
 
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Automate your billing

Save time by bulk generating customer invoices and sorting your edge cases for swift edits and approvals.

 
 
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Create and route new customers in seconds

Spending hours and hundreds of clicks creating a single customer in your current software? Not anymore. Hauler hero’s intuitive CRM enables you to effortlessly create new customers in seconds and assigned the service on a map, making sure they're serviced, routed, and prioritized correctly.

Manage details and monitor activity in one place

See your customers’ services and recent history, log a call, add a service, see their sales rep, check recent notes and photos, or adjust a container location.

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HEAR FROM OUR CUSTOMERS

“Everything is all in one location...The way I was doing it before was so time consuming. This is like, whoa, I have more time. So now I can do what?”

Nicole Tracey

Administrator, Lake Area Waste

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Built to impact your entire business

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Dispatching

Track route progress, reroute with a click and keep your drivers in sync. Avoid costly scheduling errors and improve productivity.

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Reporting

Track pulls pers day, yards per hour, and other key metrics to inform data-driven decisions that grow your business.

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Customer Portal

Give customers the control and transparency they expect with online access to payments, service history, and more.

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Billing

Streamline your invoicing with powerful billing tools that automate the process and get your business paid faster.

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Follow Up

Capture and auto-generate requests, complaints, exceptions, and other details in one place for triage and teamwork.

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Mobile App

Receive exception notifications, keep drivers in sync with route changes, and capture critical data at every stop.

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Frequently Asked Questions

Here are some quick answers about getting Hauler Hero set up at your waste and recycling business.

Is Hauler Hero right for my business?
 
Is Hauler Hero right for my business?

Every business is unique and all waste is local. We’d love to learn how you operate, provide a tailored demonstration, and enable you to choose the right platform that can help you reach the next level of efficiency and growth.

What is the implementation process?
 
What is the implementation process?

An implementation manager will work with you on data migration, account configuration, and employee training. In select circumstances, our implementation manager will come on-site during the account configuration process and/or just before and after you go live.

Can you migrate my data?
 
Can you migrate the data?

Hauler Hero will work with you to obtain a copy of your data in a readable format, and our data engineers will then work to map your data into the appropriate fields in your Hauler Hero account.

Do you integrate with the other systems I am using?
 
Do you integrate with other systems you are using?

We do. The Hauler Hero platform leverages APIs to communicate across modules and between secure databases. These APIs can be exposed to integrate with any system that can pass data through a web-based interface.

 
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