The convenience customers expect

Consumers today want to be able to manage their own service accounts with just a few clicks. With Hauler Hero, your waste and recycling customers finally can, too.

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Easy sign in services

No more lost login emails or mentally taxing password resets. Customers can sign up via phone number or social profiles for ease and security

 
 
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Accept auto-payments

Enable customers to view payment history, manage their autopay, and store preferred credit card and ACH payment methods.

 
 
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Get paid faster

Send customers service and payment reminders, help eliminate overdue bills, and keep revenue regular and measurable.

 
 
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Make service payments a snap

Top-Up autopay can automate charges to ensure customers don’t have to remember to pay, driving improvements to your cash flow.

Put customers in the driver’s seat

Free up your CSRs and reduce support calls by giving customers access to their own recurring services history, recent service events, upcoming services, and more.

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HEAR FROM OUR CUSTOMERS

“For people to be able to sign up and to access and manage their accounts themselves, that's a big help to me. It's a big help to them to see their service days, when a bill is due or if they've missed something.”

Jessica Smith

Office Manager, Grogan Disposal

GROGAN DISPOSAL SUCCESS STORY

Built to impact your entire business

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Customer manager

Accurately price services, elevate your customer experience, and do it all with fewer clicks and late nights at the office.

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Reporting

Track pulls pers day, yards per hour, and other key metrics to inform data-driven decisions that grow your business.

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Dispatching

Track route progress, reroute with a click and keep your drivers in sync. Avoid costly scheduling errors and improve productivity.

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Billing

Streamline your invoicing with powerful billing tools that automate the process and get your business paid faster.

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Follow Up

Capture and auto-generate requests, complaints, exceptions, and other details in one place for triage and teamwork.

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Mobile App

Receive exception notifications, keep drivers in sync with route changes, and capture critical data at every stop.

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Frequently Asked Questions

Here are some quick answers about getting Hauler Hero set up at your waste and recycling business.

Is Hauler Hero right for my business?
 
Is Hauler Hero right for my business?

Every business is unique and all waste is local. We’d love to learn how you operate, provide a tailored demonstration, and enable you to choose the right platform that can help you reach the next level of efficiency and growth.

What is the implementation process?
 
What is the implementation process?

An implementation manager will work with you on data migration, account configuration, and employee training. In select circumstances, our implementation manager will come on-site during the account configuration process and/or just before and after you go live.

Can you migrate my data?
 
Can you migrate the data?

Hauler Hero will work with you to obtain a copy of your data in a readable format, and our data engineers will then work to map your data into the appropriate fields in your Hauler Hero account.

Do you integrate with the other systems I am using?
 
Do you integrate with other systems you are using?

We do. The Hauler Hero platform leverages APIs to communicate across modules and between secure databases. These APIs can be exposed to integrate with any system that can pass data through a web-based interface.

 
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