Hauler Hero vs Soft-Pak

Hauler Hero outperforms Soft-Pak with its cloud-based platform, superior user experience, and extensive feature set. While both offer scheduling, dispatch management, GPS, reporting, and more, Hauler Hero stands out with additional functionalities like customer notifications, support service requests, camera integration, and compliance management.


Hauler Hero sets the standard for waste management solutions, offering a cloud-based platform with unparalleled user experience and comprehensive features. From scheduling and dispatch management to GPS tracking and customer portal access, Hauler Hero streamlines operations with efficiency and innovation.

Hauler Hero empowers waste management businesses to optimize every aspect of their operations.

Hauler Hero

Hauler Hero is a cloud-based software solution that helps waste haulers improve their operations, increase efficiency, and reduce costs. It leads the market on User Experience, Support and Operations. 

Soft Pak

Soft Pak is a business critical, integrated software solution that provides applications needed to manage operations by allowing users to manage customer service, online dispatching with route management, billing, inventory tracking, and more

Get a solution tailored to your business


 Features Hauler Hero Soft-Pak
Cloud Based ✔️ ✔️
High Quality UX ✔️
Great Support ✔️
✔️ ✔️
Dispatch Management
✔️ ✔️
GPS ✔️
 Comprehensive Reporting ✔️
Third-Party Integrations ✔️
Rerouting Capabilities ✔️ ✔️
Customer Portal ✔️ ✔️
Customer Notifications ✔️
Support Customer Service Requests
Routing ✔️ ✔️
Equipment Tracking ✔️ ✔️
Work Order Management ✔️ ✔️
Waste Disposal ✔️ ✔️
Customer Database ✔️ ✔️
Billing & Invoicing ✔️ ✔️
Compliance Management ✔️
Location Tracking ✔️ ✔️



“Our last software, to sequence a route and put it back in would take me almost half a day. This workflow is more efficient and it's made my life a lot easier.”

Justin Cutler

Operations Manager, Major Waste

Group 2

Why Hauler Hero?

Our software streamlines dispatching, delivery, communication, and back-office processes, giving you the control, visibility, and efficiency to keep haulers running on time and on budget.

With Hauler Hero, you can also expect significant benefits:


Faster Cash

Faster Cash Colection



Customer Churn

Benefits Section (PandoDoc) (1)



Customer Calls

Benefits Section (PandoDoc) (2)


14 hr/s

Saved Per 
Office Employee

Benefits Section (PandoDoc) (3)



What are customers saying?

“Instead of having three or four operating systems that not everybody was trained on.
Now they have one system.”

“Haulers finally have access to a product that is intuitive and won’t require paging through voluminous user manuals to learn”

“Everything is all in one location...The way I was doing it before was so time consuming. This is like, whoa, I have more time. So now I can do what?”

“Our workflow was a jigsaw of different applications for invoicing, scheduling, and routing. Now everything is streamlined in one solution.”

Frequently Asked Questions

Here are some quick answers about getting Hauler Hero set up at your waste and recycling business.

Is Hauler Hero right for my business?
Is hauler Hero right for my business?

Every business is unique and all waste is local. We’d love to learn how you operate, provide a tailored demonstration, and enable you to choose the right platform that can help you reach the next level of efficiency and growth.

What is the implementation process?
What is the implementation process?

An implementation manager will work with you on data migration, account configuration, and employee training. In select circumstances, our implementation manager will come on-site during the account configuration process and/or just before and after you go live.

Can you migrate my data?
Can you migrate the data?

Hauler Hero will work with you to obtain a copy of your data in a readable format, and our data engineers will then work to map your data into the appropriate fields in your Hauler Hero account.

Do you integrate with the other systems I am using?
Do you integrate with other systems you are using?

We do. The Hauler Hero platform leverages APIs to communicate across modules and between secure databases. These APIs can be exposed to integrate with any system that can pass data through a web-based interface.


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