Communities rely on you, you rely on Hauler Hero
Make every route easier
Give drivers a bird's-eye view of their route and a UI that auto-completes not-outs and eliminates distracting screen taps.Learn More
Avoid costly go-backs
Ensure that drivers always have updated route exceptions so suspended accounts are skipped and new ones get picked.Learn More
Let customers self-serve
Reduce customer calls with a modern customer portal where homeowners can make easy pickup requests online.Learn More
Retain more drivers with industry-leading tech
Hauler Hero Road is easy-to-learn, helps drivers stay safe, and provides a best-in-class experience for the hard-working professionals behind the wheel.
Call out hazards - Hauler Hero customer profiles alert haulers to every low utility line and blind alley with custom tags for each property.
Keep drivers hands-free- The tablet app automatically detects stops and makes marking not-outs and exceptions simple.
Redefine waste hauling customer service
You serve thousands of homeowners who use Amazon, DoorDash, and other modern services. With Hauler Hero, you can provide the same kind of convenience and visibility.
Send service reminders - Avoid not-outs and confused customers with holiday and service reminders sent directly to their phones.
Allow opt-in notifications - Hauler Hero lets customers who need truck en route/arrival notifications to receive them over SMS.
Built to impact your entire business
Accurately price services, elevate your customer experience, and do it all with fewer clicks and late nights at the office.Learn More
Give customers the control and transparency they expect with online access to payments, service history, and more.Learn More
Track pulls pers day, yards per hour, and other key metrics to inform data-driven decisions that grow your business.Learn More
Capture and auto-generate requests, complaints, exceptions, and other details in one place for triage and teamwork.Learn More
Receive exception notifications, keep drivers in sync with route changes, and capture critical data at every stop.Learn More
Streamline your invoicing with powerful billing tools that automate the process and get your business paid faster.Learn More
Frequently Asked Questions
Here are some quick answers about getting Hauler Hero set up at your waste and recycling business.
Every business is unique and all waste is local. We’d love to learn how you operate, provide a tailored demonstration, and enable you to choose the right platform that can help you reach the next level of efficiency and growth.
An implementation manager will work with you on data migration, account configuration, and employee training. In select circumstances, our implementation manager will come on-site during the account configuration process and/or just before and after you go live.
Hauler Hero will work with you to obtain a copy of your data in a readable format, and our data engineers will then work to map your data into the appropriate fields in your Hauler Hero account.
We do. The Hauler Hero platform leverages APIs to communicate across modules and between secure databases. These APIs can be exposed to integrate with any system that can pass data through a web-based interface.