The convenience customers expect
Consumers today want to be able to manage their own service accounts with just a few clicks. With Hauler Hero, your waste and recycling customers finally can, too.
Get StartedEasy sign in services
No more lost login emails or mentally taxing password resets. Customers can sign up via phone number or social profiles for ease and security
Accept auto-payments
Enable customers to view payment history, manage their autopay, and store preferred credit card and ACH payment methods.
Get paid faster
Send customers service and payment reminders, help eliminate overdue bills, and keep revenue regular and measurable.
Make service payments a snap
Top-Up autopay can automate charges to ensure customers don’t have to remember to pay, driving improvements to your cash flow.
Put customers in the driver’s seat
Free up your CSRs and reduce support calls by giving customers access to their own recurring services history, recent service events, upcoming services, and more.
HEAR FROM OUR CUSTOMERS
“Everything is all in one location...The way I was doing it before was so time consuming. This is like, whoa, I have more time. So now I can do what?”
Nicole Tracey
Administrator, Lake Area Waste
Built to impact your entire business
Customer manager
Accurately price services, elevate your customer experience, and do it all with fewer clicks and late nights at the office.
Learn MoreCustomer portal
Give customers the control and transparency they expect with online access to payments, service history, and more.
Learn MoreBusiness reporting
Track pulls pers day, yards per hour, and other key metrics to inform data-driven decisions that grow your business.
Learn MoreFollow ups
Capture and auto-generate requests, complaints, exceptions, and other details in one place for triage and teamwork.
Learn MoreMobile app
Receive exception notifications, keep drivers in sync with route changes, and capture critical data at every stop.
Learn MoreBilling
Streamline your invoicing with powerful billing tools that automate the process and get your business paid faster.
Learn MoreFrequently Asked Questions
Here are some quick answers about getting Hauler Hero set up at your waste and recycling business.
Every business is unique and all waste is local. We’d love to learn how you operate, provide a tailored demonstration, and enable you to choose the right platform that can help you reach the next level of efficiency and growth.
An implementation manager will work with you on data migration, account configuration, and employee training. In select circumstances, our implementation manager will come on-site during the account configuration process and/or just before and after you go live.
Hauler Hero will work with you to obtain a copy of your data in a readable format, and our data engineers will then work to map your data into the appropriate fields in your Hauler Hero account.
We do. The Hauler Hero platform leverages APIs to communicate across modules and between secure databases. These APIs can be exposed to integrate with any system that can pass data through a web-based interface.