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Who We Serve
Commercial
Manage high-volume commercial routes with software built to simplify scheduling, service verification, billing, and customer management.
ResidentialOptimize residential collection routes, reduce missed pickups, and keep drivers, dispatchers, and customers connected.
Roll-OffTrack containers, schedule hauls, and manage deliveries, swaps, and pickups with greater efficiency and visibility.
Platform
Manage customers, optimize routes, automate billing, and track field operations with software
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Payment Processing
Accept cards, ACH, and checks. Set up autopay. Collect portal payments. All in the same system as your billing.
Trusted by Waste Haulers
Autopay the Easy Way
Customers enroll in autopay through the Hauler Hero portal — cards are stored, charges run on billing day, invoices close without anyone on your team touching them.
No Separate Reconciliation Step
Hauler Hero Payments is built into billing, not bolted on. Payments apply to invoices automatically. Your AR reflects reality in real time, without a manual reconciliation against a second system.
Here’s What Waste Haulers Are Seeing Since Switching to Hauler Hero
Everything you need to collect payments on-site or in the office, without adding tools or manual reconciliation steps.
$33K
Annual value recovered per truck
95%
Less time on the monthly billing run
52 hrs/mo
Saved per dispatcher
42 hrs/mo
Saved per driver
Payment Processing Features
Every payment method your customers use — and the back-office tools to manage them all in one place.
Customers store a card or bank account and enroll in autopay. On billing day, their invoice generates and payment runs automatically. No follow-up, no reminders, no manual charge.
Customers with portal access see their balance, open invoices, and payment history. They pay with card or ACH on their own schedule — payments post to the account immediately.
Every payment — when it was made, how it was made, which invoice it applied to, and who processed it — is stored on the customer account record. Dispute resolution in seconds.
Implementation Built Around Your Operation
Setup
Dedicated Onboarding
Your dedicated implementation team handles data migration, configuration, and setup from day one.
Training
Learn at Your Pace
Live training sessions, a full knowledge base, and video tutorials so your team gets comfortable fast.
Support
Ongoing Support
Our customer success and support team stays with you well after go-live — not just through launch.
Your Questions, Answered
How Hauler Hero handles payment collection and processing for waste haulers.
Hauler Hero supports credit cards, debit cards, ACH/bank transfer, and check recording. Customers can pay through the portal, via phone, in person, or through autopay.
When a customer enrolls in autopay, their payment method is stored on their account. On their next billing cycle, the invoice generates and the charge runs automatically. The customer receives a receipt and the invoice closes.
Yes. Hauler Hero Payments handles card and ACH processing natively, so there’s no need for a separate merchant account or processor login.
Because Hauler Hero Payments is built into the same system as billing, payments apply to invoices automatically. There is no separate reconciliation step.
Yes. The Hauler Hero customer portal lets customers view their balance, open invoices, and payment history, and pay by card or ACH at any time — without contacting your office.
Failed payments appear in the payment dashboard for follow-up. Hauler Hero can automatically flag the account or trigger a suspension rule based on the payment failure, depending on how your billing profiles are configured.
Ready to Get Started?
