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Who We Serve
Manage high-volume commercial routes with software built to simplify scheduling, service verification, billing, and customer management.
ResidentialOptimize residential collection routes, reduce missed pickups, and keep drivers, dispatchers, and customers connected.
Roll-OffTrack containers, schedule hauls, and manage deliveries, swaps, and pickups with greater efficiency and visibility.
Platform
Manage customers, optimize routes, automate billing, and track field operations with software
Features
When your operation grows, your waste management business software can’t hold you back. Hauler Hero scales with you — more trucks, more collection routes, more customers.
Trusted by Waste Haulers
When your operation grows, your waste management software can’t hold you back. Hauler Hero scales with you — more trucks, more routes, more customers.
As volume grows, spreadsheet-based reporting breaks down.
When route count grows, manual dispatching becomes impossible to manage.
Every new driver or customer set up take hours when it should be minutes.
Hauler Hero handles more routes, customers, and service lines without adding complexity, helping waste management companies improve operational efficiency on one unified platform.
A single billing run covers residential, commercial, roll-off, and municipal accounts — each following its own billing profile. Add a new service line and billing processes and invoice generation scale right along with it.
Build and manage any number of routes from a single dispatch board. Add trucks, split routes, and reassign stops without rebuilding your route optimization system from scratch.
As waste management operations grow, reporting stays current. Revenue by service line, route productivity, AR aging, and exception frequency — all filterable with real time insights to support informed decisions.
Control access by role across your team. Dispatchers, billing staff, drivers, and managers see what they need — and only what they need — as your team grows.
See how waste haulers across the country use Hauler Hero to run cleaner operations and grow their businesses.
“When you’re getting a lot of growth at once, it can be really hard to manage but Hauler Hero has made it seamless.”
The upgrades they said they were going to make have happened. I really feel that they understand haulers and our needs and also things we don't even know yet that we need.
Carrie Josephson - Olson Sanitation
Everything is all in one location...The way I was doing it before was so time consuming. This is like, whoa, I have more time. So now I can do what?
Nicole Tracey - Lake Area Waste
“Hauler Hero has been a game-changer for us. The consolidation of our systems and the seamless integration of routing and customer management have significantly enhanced our operations. We’re excited to continue our journey with Hauler Hero.”
Matt Simpson - Greenleaf Recycling
"For people to be able to sign up and to access and manage their accounts themselves, that’s a big help to me. It’s a big help to them to see their service days, when a bill is due or if they’ve missed something.”
Jessica Smith - Grogan Disposal
“Our driver uses the tablet app and he can process all kinds of information that goes right to me. I feel very empowered when I’m talking to the customer. I don’t have to chase after the driver.”
Wendy Wallace - Wallace Refuse
“The upgrades they said they were going to make have happened. I really feel that they understand haulers and our needs and also things we don’t even know yet that we need.”
Carrie Josephson - Olson Sanitation
“When you’re in trash, you need Hauler Hero."
Kirk Goode - US Refuse
“Since we’ve started using Hauler Hero, our billing time has dropped in half. It used to take us two full days; now it takes us eight hours.”
Shawn Gabrielson - Westside Disposal
Common questions from waste haulers about scaling operations with Hauler Hero.
Hauler Hero is built to handle operations of all sizes. Whether you’re running 5 routes or 150, the dispatch interface scales with you without added complexity.
Most drivers are up and running within minutes. The Hauler Hero mobile app is designed to be intuitive, requiring no technical training while helping streamline field operations and reduce human error from day one.
Yes. Adding customers, routes, and stops is self-service. No IT involvement or vendor support is needed to grow your operation in Hauler Hero.
Yes. Hauler Hero’s reporting is built for scale. Filter, sort, and analyze hundreds of routes and thousands of stops to track business performance, optimize resources, and make more informed decisions as your operation grows.
No hard limits. Add dispatchers, managers, and drivers as your team grows while maintaining role-based permissions to ensure compliance and support your evolving business requirements.
All historical data stays intact as you grow. Your route history, customer records, inventory, and billing data remain accessible, giving your team the visibility needed for future growth and seamless integration.
Yes. Hauler Hero is software for waste built to support hazardous waste, industrial waste, and other specialized services. It helps waste management companies stay ahead of regulatory compliance and environmental regulations while managing every service line from one platform.
Hauler Hero combines routing, dispatch, billing, customer management, and waste tracking into one platform. Unlike disconnected software solutions, it helps waste management industry professionals improve waste collection, reduce billing errors, and support sustainability reporting as their business grows.