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Who We Serve
Manage high-volume commercial routes with software built to simplify scheduling, service verification, billing, and customer management.
ResidentialOptimize residential collection routes, reduce missed pickups, and keep drivers, dispatchers, and customers connected.
Roll-OffTrack containers, schedule hauls, and manage deliveries, swaps, and pickups with greater efficiency and visibility.
Platform
Manage customers, optimize routes, automate billing, and track field operations with software
Features
Trusted by Waste Haulers
A real-time app gives you and your team confidence.
Gate codes, account status, and service notes aren’t on the sheet — so drivers call in.
When a customer disputes a pickup, the only source of truth is what the driver remembers.
A new stop or suspension after departure means a phone call — or a missed update entirely.
Every stop, note, and account detail on a tablet.
Every stop, customer note, gate code, hazard flag, and account status is on the driver’s tablet before they leave the yard. No printed sheets, no morning phone calls to add overnight updates.
Drivers can take and attach photos to any stop. Photos are timestamped, geocoded, and tied to the work order. Service disputes get resolved from documentation, not memory.
Changes made in the back office — a new stop, a route update, a suspension — appear on the driver’s tablet in real time. No phone call, no reprint, no missed update.
In areas without cell coverage, Hauler Hero Road keeps running. The route downloads at the start of the day. Everything syncs back to the platform automatically when connectivity returns.
See how waste haulers across the country use Hauler Hero to run cleaner operations and grow their businesses.
“When you’re getting a lot of growth at once, it can be really hard to manage but Hauler Hero has made it seamless.”
The upgrades they said they were going to make have happened. I really feel that they understand haulers and our needs and also things we don't even know yet that we need.
Carrie Josephson - Olson Sanitation
Everything is all in one location...The way I was doing it before was so time consuming. This is like, whoa, I have more time. So now I can do what?
Nicole Tracey - Lake Area Waste
“Hauler Hero has been a game-changer for us. The consolidation of our systems and the seamless integration of routing and customer management have significantly enhanced our operations. We’re excited to continue our journey with Hauler Hero.”
Matt Simpson - Greenleaf Recycling
"For people to be able to sign up and to access and manage their accounts themselves, that’s a big help to me. It’s a big help to them to see their service days, when a bill is due or if they’ve missed something.”
Jessica Smith - Grogan Disposal
“Our driver uses the tablet app and he can process all kinds of information that goes right to me. I feel very empowered when I’m talking to the customer. I don’t have to chase after the driver.”
Wendy Wallace - Wallace Refuse
“The upgrades they said they were going to make have happened. I really feel that they understand haulers and our needs and also things we don’t even know yet that we need.”
Carrie Josephson - Olson Sanitation
“When you’re in trash, you need Hauler Hero."
Kirk Goode - US Refuse
“Since we’ve started using Hauler Hero, our billing time has dropped in half. It used to take us two full days; now it takes us eight hours.”
Shawn Gabrielson - Westside Disposal
How Hauler Hero gives drivers modern mobile tools for waste hauling operations.
Hauler Hero Road runs on Android tablets, designed for in-cab use. iOS coming soon. Ask about recommended hardware and device requirements during a demo.
Yes. Changes made in the back office sync to driver tablets immediately — no phone call, no reprint.
Exceptions logged by drivers — skipped stops, blocked access, overloaded containers — appear on the dispatch board in real time. Dispatchers can act on them before the route closes.
Yes. Hauler Hero Road downloads the route at the start of the day. Drivers work normally in areas without connectivity, and everything syncs when coverage returns.
Completed work orders and logged exceptions from driver tablets flow directly into Hauler Hero’s billing queue — so every serviced stop is ready to invoice without manual re-entry.
Yes. Hauler Hero Road includes DVIR checklists. Drivers complete inspections before the route starts, and records are stored in the platform.