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Who We Serve
Manage high-volume commercial routes with software built to simplify scheduling, service verification, billing, and customer management.
ResidentialOptimize residential collection routes, reduce missed pickups, and keep drivers, dispatchers, and customers connected.
Roll-OffTrack containers, schedule hauls, and manage deliveries, swaps, and pickups with greater efficiency and visibility.
Platform
Manage customers, optimize routes, automate billing, and track field operations with software
Features
Thousands of stops. Recurring billing. Customers who expect every pickup to run clean. Hauler Hero is built for the waste management industry.
Trusted by Waste Haulers
At hundreds or thousands of residential waste accounts, manual billing, missed pickups, and paper-based waste collection routes cause problems.
At high volume, accounts that slip a manual billing run represent real money missed.
Printed sheets create a dispatch gap that compounds across each stop every day.
Knowing which stops were skipped requires automatic capture — not driver recollection.
The tools residential haulers rely on to manage billing, routes, and payment collection at scale.
Real-time dashboards built for operators. Filter by route, service line, or geography. Know your business as it changes.
Drag-and-drop dispatch, map-based route building, and real-time driver visibility. Always know what’s happening on every road.
Accept cards, ACH, and checks. Set up autopay and recurring billing. Close out the day without chasing a single invoice.
Join hundreds of residential haulers using Hauler Hero to deliver more consistent service and reduce resident complaints.
Annual value recovered per truck
Less time on the monthly billing run
Saved per dispatcher
Saved per driver
Set billing profiles per account — monthly, quarterly, annual. Hauler Hero queues every account due, generates invoices in batch, and autopay handles collection. Your team reviews and sends instead of building from scratch, helping save time and reduce administrative workload.
Route management handles high-density residential routes with the same route optimization tools as commercial and roll-off. Build, sequence, dispatch, and track from one integrated platform. Changes reach drivers without a phone call.
Drivers log skipped stops and service changes from their tablets. Those exceptions surface on the dispatch board immediately — so your team can make informed decisions, improve customer satisfaction, and act before a complaint turns into a credit request.
How Hauler Hero supports residential garbage collection operations at scale.
Residential garbage collection waste management software manages the routing, billing, and customer management workflows of high-volume residential hauling operations, helping streamline waste management operations with connected, automated processes.
Yes. Hauler Hero’s batch billing runs generate invoices for all accounts due in a single operation. Billing profiles automate the configuration so each account bills on the right cycle with the right terms, helping waste hauling businesses save time and scale.
Yes. Hauler Hero’s route management and driver mobile app are designed for high-stop-count routes. Drivers work through stops with autocomplete on each vehicle, while dispatch sees real-time progress across all routes — freeing your team to focus on exceptions instead of babysitting the board, and improving operational efficiency and productivity.
Yes. Customers can enroll in autopay through the Hauler Hero customer portal. Once enrolled, their card or bank account is charged automatically on their billing cycle, with accounting features built into one cloud-based system.
Missed stops are logged as exceptions by the driver and surface on the dispatch board in real time, so trash flow doesn’t get stuck waiting on a phone call. Service history and exception documentation are stored on the customer account record for follow-up work orders, helping enhance customer satisfaction.
Yes. The Hauler Hero customer portal lets residential customers view balances, open invoices, and pay by card or ACH at any time — one of several payment solutions built to reduce manual tasks while giving users a more efficient payment experience.
Yes. Hauler Hero includes container tracking, asset tracking, and inventory management tools that help waste haulers monitor equipment, service history, and customer assets from one platform.
Yes. By automating billing, dispatch, scheduling, and recurring service workflows, Hauler Hero helps waste management businesses reduce labor costs, improve scheduling, and support long-term growth.