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Who We Serve
Manage high-volume commercial routes with software built to simplify scheduling, service verification, billing, and customer management.
ResidentialOptimize residential collection routes, reduce missed pickups, and keep drivers, dispatchers, and customers connected.
Roll-OffTrack containers, schedule hauls, and manage deliveries, swaps, and pickups with greater efficiency and visibility.
Platform
Manage customers, optimize routes, automate billing, and track field operations with software
Features
Stop matching work orders to invoices by hand. Hauler Hero connects your service activity to billing automatically.
Trusted by Waste Haulers
Most waste haulers are still entering invoices by hand — after every job, every day. It’s slow, it’s error-prone, and it pulls your office staff away from more important work.
Without automation, someone in your office has to enter billing data for every stop — creating bottlenecks and catch up work after every route.
When billing runs behind completed work, revenue recognition slows down and reconciliation becomes a monthly fire drill.
Manual billing makes it hard to stay on top of credits, missed pickups, and rate adjustments — leading to billing disputes and customer frustration.
When a driver confirms a stop, Hauler Hero can automatically create the invoice. Recurring charges run on schedule. Credits and adjustments are handled in seconds.
Invoices are triggered automatically when service is confirmed in the field — no manual steps between operations and billing.
Set recurring accounts to bill automatically on any schedule. Hauler Hero runs the billing cycle and posts charges without manual input – even batch invoicing.
Apply credits, catch missed pickups, or adjust rates directly from the billing screen — with a full audit trail attached to every account.
See what’s been paid, what’s outstanding, and what needs follow-up — all from a single billing dashboard without running separate reports.
See how waste haulers across the country use Hauler Hero to run cleaner operations and grow their businesses.
“When you’re getting a lot of growth at once, it can be really hard to manage but Hauler Hero has made it seamless.”
The upgrades they said they were going to make have happened. I really feel that they understand haulers and our needs and also things we don't even know yet that we need.
Carrie Josephson - Olson Sanitation
Everything is all in one location...The way I was doing it before was so time consuming. This is like, whoa, I have more time. So now I can do what?
Nicole Tracey - Lake Area Waste
“Hauler Hero has been a game-changer for us. The consolidation of our systems and the seamless integration of routing and customer management have significantly enhanced our operations. We’re excited to continue our journey with Hauler Hero.”
Matt Simpson - Greenleaf Recycling
"For people to be able to sign up and to access and manage their accounts themselves, that’s a big help to me. It’s a big help to them to see their service days, when a bill is due or if they’ve missed something.”
Jessica Smith - Grogan Disposal
“Our driver uses the tablet app and he can process all kinds of information that goes right to me. I feel very empowered when I’m talking to the customer. I don’t have to chase after the driver.”
Wendy Wallace - Wallace Refuse
“The upgrades they said they were going to make have happened. I really feel that they understand haulers and our needs and also things we don’t even know yet that we need.”
Carrie Josephson - Olson Sanitation
“When you’re in trash, you need Hauler Hero."
Kirk Goode - US Refuse
“Since we’ve started using Hauler Hero, our billing time has dropped in half. It used to take us two full days; now it takes us eight hours.”
Shawn Gabrielson - Westside Disposal
Common questions from waste haulers about automating billing and invoicing with Hauler Hero.
When a driver completes a stop or closes a work order in Hauler Hero, that activity feeds into the billing queue. Recurring services generate based on billing profiles. On-request jobs are ready to invoice when the work is documented.
Yes. Hauler Hero queues invoices for review before sending. You can hold, adjust, or void individual line items before a batch run.
Incomplete work orders are logged as exceptions. They’re visible in the billing queue and can be held or adjusted before any invoice is generated — with a full audit trail.
Yes. Billing profiles let you configure payment terms, billing cycle, and invoice delivery preferences per customer. All account types — residential, commercial, roll-off, municipal — are supported.
Yes. Billing activity can export to QuickBooks for accounting reconciliation.
Yes. A single billing run can cover residential monthly accounts, commercial net-15 accounts, and roll-off job-based invoices simultaneously — each following its own billing profile.