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Explore articles, best practices, and expert insights to help waste haulers improve daily operations.
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Case StudiesSee how waste haulers improve routing, streamline operations, and grow their business with modern software.
Knowledge BaseFind documentation, how-to articles, and best practices.
Who We Serve
Manage high-volume commercial routes with software built to simplify scheduling, service verification, billing, and customer management.
ResidentialOptimize residential collection routes, reduce missed pickups, and keep drivers, dispatchers, and customers connected.
Roll-OffTrack containers, schedule hauls, and manage deliveries, swaps, and pickups with greater efficiency and visibility.
Platform
Manage customers, optimize routes, automate billing, and track field operations with software
Features
Real-time dashboards covering routes, revenue, exceptions, AR, and driver performance — all in one place.
Trusted by Waste Haulers
Hauler Hero reporting pulls from live operational data — routes, billing, payments, and field activity. The numbers you see reflect what’s happening now, not last week’s spreadsheet.
Whether you’re reviewing route productivity, AR aging, or exception frequency, Hauler Hero’s filters let you slice data by route, geography, customer segment, or date range.
Everything you need to collect payments on-site or in the office, without adding tools or manual reconciliation steps.
Annual value recovered per truck
Less time on the monthly billing run
Saved per dispatcher
Saved per driver
Every report your operations, finance, and management teams need — without exporting to a spreadsheet to get the answer.
Track stop completion rates, exception frequency, and driver performance by route. See which routes are running clean and which ones need attention before end-of-day.
Revenue by route, service line, or geography. AR aging by age bucket. Invoice history and collection rates — all filterable and exportable for your accounting workflow.
See every exception across all routes in one view — skipped stops, contaminated loads, blocked access, overloaded containers. Filter by date, driver, route, or exception type.
Setup
Your dedicated implementation team handles data migration, configuration, and setup from day one.
Training
Live training sessions, a full knowledge base, and video tutorials so your team gets comfortable fast.
Common questions about reporting and analytics for waste management operations.
Hauler Hero includes dashboards and reports for route productivity, stop completion rates, exception frequency, AR aging, revenue by service line, driver performance, and billing history — available out of the box without custom configuration.
Yes. Reports can be exported to CSV or Excel. Billing and AR data can be formatted for your accounting workflow or submitted to a finance department or municipal client.
Reporting in Hauler Hero pulls from live operational data. Route progress, stop completions, exceptions, and payment activity are all reflected in real time.
Yes. Most reports in Hauler Hero can be filtered by route, service line, geography, date range, driver, and customer segment.
Yes. Service history, exception logs, and route completion data can be exported at the address level for municipal contract reporting. Ask about specific compliance reporting formats during a demo.
Service, billing, and operational data is stored indefinitely in Hauler Hero. There is no automatic expiration of historical records.