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Who We Serve
Manage high-volume commercial routes with software built to simplify scheduling, service verification, billing, and customer management.
ResidentialOptimize residential collection routes, reduce missed pickups, and keep drivers, dispatchers, and customers connected.
Roll-OffTrack containers, schedule hauls, and manage deliveries, swaps, and pickups with greater efficiency and visibility.
Platform
Manage customers, optimize routes, automate billing, and track field operations with software
Features
Give drivers their full route on a tablet. Give dispatch real-time visibility into every truck.
Trusted by Waste Haulers
Every stop, customer note, gate code, account status, and pickup schedule are ready on the driver’s tablet before they leave the yard. No paper, fewer calls to the office, and an easier way to manage every job across your fleet.
Missed stop, gate code issue, or contaminated bin — drivers log it from the app with a photo and note while supervisors track every issue in real time. An efficient way to improve customer satisfaction and keep every vehicle moving.
Everything drivers need to run their route — and everything dispatchers need to see it happen.
Annual value recovered per truck
faster route completion
Saved per driver
Everything drivers need to work a full route — and everything dispatch needs to see it in real time.
Drivers confirm each stop in the app with a tap. Photos, notes, and signatures can be added for proof of service.
Skipped stops, access issues, contaminated loads, overweight containers — drivers log exceptions from the app with a type, a note, and a photo. Exceptions surface on the dispatch board immediately.
In areas without cell coverage, Hauler Hero Road keeps running. The route downloads to the tablet at the start of the day. When coverage returns, everything syncs back to the platform automatically.
Setup
Your dedicated implementation team handles data migration, configuration, and setup from day one.
Training
Live training sessions, a full knowledge base, and video tutorials so your team gets comfortable fast.
Questions from dispatchers and drivers about how the Hauler Hero mobile app fits into day-to-day operations.
A mobile app for waste haulers gives drivers their route via route planning software, stop details, customer notes, and exception tools on a tablet or phone — replacing paper route sheets and helping teams maximize efficiency with a comprehensive view of every stop on one screen.
Hauler Hero Road runs on Android tablets. Tablets are recommended for in-cab use. iOS is coming soon. Ask about device requirements and recommended hardware during a demo.
Yes. Hauler Hero Road downloads the route to the tablet at the start of the day. Drivers work normally in areas without coverage, and everything syncs when connectivity returns, so information is always available to the user in the field.
Yes. Drivers can attach photos at any stop — service confirmation, blocked access, overloaded containers, damaged equipment, or contamination. Photos are timestamped, geocoded, and tied to the work order to share with the office or customers when needed. Flagging contamination photos also gives the office what it needs to follow up with residents, which over time can support better recycling participation and recycling rates across the community you serve.
Yes. Stop completions, exceptions, and photos logged by drivers are visible on the dispatch board in real time. Changes made in the back office also push to driver tablets immediately, giving teams the ability to find the latest route information without delay.
Yes. Hauler Hero Road includes DVIR and pre-trip inspection checklists. Drivers complete inspections before their route starts, and records are stored in the platform to help meet safety requirements and support fleet operations — giving managers peace of mind month after month, without digging through paper logs.
Yes. Drivers can record issues during garbage or recycling pickups, attach photos, and notify dispatch immediately. Keeping everything in one place helps resolve customer questions faster and keeps the people in the office and the people on the truck working from the same information.