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Manage high-volume commercial routes with software built to simplify scheduling, service verification, billing, and customer management.
ResidentialOptimize residential collection routes, reduce missed pickups, and keep drivers, dispatchers, and customers connected.
Roll-OffTrack containers, schedule hauls, and manage deliveries, swaps, and pickups with greater efficiency and visibility.
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Manage customers, optimize routes, automate billing, and track field operations with software
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Run Smarter Routes
Routes built on habit cost you fuel, missed stops, and dispatcher hours. Hauler Hero gives your team faster control of both.
Trusted by Waste Haulers
The Problem: Static Routes Can’t Keep Up With Your Operation
Most waste haulers are running the same routes they mapped out years ago. When stops change or drivers call in sick, there’s no system to adapt — there’s no system to adapt, just manual re-routing.
Routes Built on Habit, Not Data
When you create routes based on habit or historical patterns, it’s nearly impossible to know if they’re still the most efficient path for your fleet.
No Visibility When Things Go Wrong
If a driver goes off-route or a stop gets missed, dispatchers lose valuable time instead of using automation built for large fleets operating under strict time windows.
Manual Re-Routing Slows Everything Down
When conditions change mid-day, dispatchers spend hours on the phone adjusting routes instead of using a system that responds automatically.
The Solution: Hauler Hero Puts Dispatch Back in Control
A live view of every route and driver, and the tools to change any of it without picking up the phone.
Route Templates
Your routes run off a master template, not a daily rebuild. It holds weekly, biweekly, monthly, and other mixed frequencies. Edit the sequence once and every future week generates that way, ten weeks ahead.
Exception Visibility
Add stops, reassign routes, or split a truck’s work mid-day with drag-and-drop. Changes sync to driver tablets the moment you make them, with no phone call and no reprint.
Drag-And-Drop Dispatch
Add stops, reassign routes, or split a truck’s work mid-day with drag-and-drop. Changes sync to driver tablets the moment you make them — no phone call, no reprint.
Live Driver Tracking
See every driver on a map with their current location, route progress, and completed stops. Know if a driver is off-route or behind schedule before your customer does.
Hear It From Haulers
See how waste haulers across the country use Hauler Hero to run cleaner operations and grow their businesses.
“When you’re getting a lot of growth at once, it can be really hard to manage but Hauler Hero has made it seamless.”
The upgrades they said they were going to make have happened. I really feel that they understand haulers and our needs and also things we don't even know yet that we need.
Carrie Josephson - Olson Sanitation
Everything is all in one location...The way I was doing it before was so time consuming. This is like, whoa, I have more time. So now I can do what?
Nicole Tracey - Lake Area Waste
“Hauler Hero has been a game-changer for us. The consolidation of our systems and the seamless integration of routing and customer management have significantly enhanced our operations. We’re excited to continue our journey with Hauler Hero.”
Matt Simpson - Greenleaf Recycling
"For people to be able to sign up and to access and manage their accounts themselves, that’s a big help to me. It’s a big help to them to see their service days, when a bill is due or if they’ve missed something.”
Jessica Smith - Grogan Disposal
“Our driver uses the tablet app and he can process all kinds of information that goes right to me. I feel very empowered when I’m talking to the customer. I don’t have to chase after the driver.”
Wendy Wallace - Wallace Refuse
“The upgrades they said they were going to make have happened. I really feel that they understand haulers and our needs and also things we don’t even know yet that we need.”
Carrie Josephson - Olson Sanitation
“When you’re in trash, you need Hauler Hero."
Kirk Goode - US Refuse
“Since we’ve started using Hauler Hero, our billing time has dropped in half. It used to take us two full days; now it takes us eight hours.”
Shawn Gabrielson - Westside Disposal
Your Questions, Answered
Common questions from waste haulers about automating billing and invoicing with Hauler Hero.
Waste route optimization is the process of building, managing, and adjusting efficient waste collection routes to reduce inefficiency, minimize missed stops, lower operational costs, and give dispatchers real-time visibility into field operations.
Hauler Hero provides stop sequencing tools and live dispatch management. Dispatchers build and adjust routes directly, with sequencing help from the platform rather than an algorithm deciding on its own.
Changes made in the Route Manager sync to driver tablets immediately. There is no delay between what the dispatcher sees and what the driver’s app shows, helping waste collection companies respond faster.
Yes. Hauler Hero’s Route Manager includes live GPS-based driver tracking for waste collection vehicles and garbage trucks, showing current location, route progress, and completed stops for every active driver. This gives dispatchers greater control over daily operations.
Yes. Hauler Hero’s route planning software manages residential, commercial, roll-off, and municipal routes — each with their own stop types, billing configurations, and service requirements — making it easy to plan routes and create new routes in a single system.
Exceptions logged by drivers in the field surface on the dispatch board and feed into the billing queue. Skipped stops, overloads, and access issues are documented and available for billing review before invoices go out, helping waste management teams improve accuracy and deliver cost savings.
Optimized routes reduce unnecessary mileage, idling, and backtracking so waste collection vehicles follow the most efficient path. This lowers fuel consumption, delivers significant cost savings, reduces environmental impact, and helps waste management teams improve waste collection efficiency.
Ready to Get Started?
